2020 - it’s going to be a big year for Pulse

A message from the City of Loveland’s Municipal Fiber Manager Brieana Reed-Harmel

It is hard to believe that we are now in the second month of 2020. It is interesting to look back and see how society - and pop culture - thought technology would change our lives so many years ago. While today’s technology isn’t driven by time travel, dog-walking drones, mechanical fuel attendants or pizza hydrators like Marty McFly experienced, it is driven by things that are even more meaningful: increased personal access and ownership of healthcare, expanded connections and learning with education, and connectedness.

Your Pulse team is excited about the role technology continues to play in the day-to-day lives of our community and we are honored to be part of Loveland’s technology future.

We had some big milestones in the last quarter of 2019 and the momentum continues to build in 2020. In fact, we are on pace to deliver some big news to those who have been waiting patiently for service updates. 2020 is the year that we will launch Pulse high-speed internet and phone service, and sign up our first subscribers.

What does this mean to you? If you are a Loveland resident or business, it means you will soon know exactly what we will offer - with pricing and speed-level details - so you have more information to choose the internet service provider that is right for you. It also means that some of you, or your co-workers, families, and friends, will begin to benefit from Pulse service, which will roll out across the city over the next three to four years. We expect both of these milestones to happen in the first half of the year.

Our construction crews have been out in neighborhoods since the end of November and you will continue to see them throughout the year. Be sure to say hello when you see our local crews from Colorado Boring. They love to meet our residents. The Pulse In Progress page on our website has lots of useful resources, such as FAQ documents about the construction process and locates, as well as some fun construction profiles of the team. We hope this information is helpful to you.

The question we are asked most often throughout this process is “when can I sign up?” We are thankful that your excitement for Pulse remains strong and we look forward to bringing service to you within the next three to four years. As a reminder, we are not releasing construction or service maps and service may not follow the same path as the network construction happening now. The best way to make sure you are notified when service is in your area is through our Early Interest Form. Find it at LovelandPulse.com/EarlyInterest.

This year, you will also see us out and about more in the community. Our team will be visible at local meetings and events, and we are planning a community celebration for all residents to join us and share in this important time for the utility. Stay tuned for more details.

As always, be sure to connect with us on social media, check out our FAQs and ask us your questions on our website, LovelandPulse.com, and feel free to email us at Pulse@cityofloveland.org or call 970-962-2010 with any questions, comments or concerns.

On behalf of the Pulse team, your trusted, local communications utility, thank you for your continued support.