City of Loveland unveils Pulse, new name and brand for fiber optic broadband service

The City of Loveland unveiled Pulse, the new brand for its local, community-owned and operated fiber optic broadband network during the brand launch event this evening.

“The rhythm of life here in Loveland is vibrant and full of energy, reflective of the people who comprise our great City,” said Loveland City Manager Steve Adams. “Pulse builds on the facets of our community that make Loveland great and powerfully connects us all to the many incredible resources both in our city and throughout our world.”

Pulse is a trusted utility connecting Loveland by offering affordable, reliable and fast internet and voice service through a 100% fiber-optic network. The customer-focused utility is built on a promise of local service, transparency in rates and speeds, and a promise of responsiveness second to none.

Since the very beginning of Loveland’s broadband exploration, both city council and staff have committed that Pulse will deliver value to the community. It will be affordable for all, reliable, fast, backed by the same excellent customer service that City utilities provide today through water and power, and, above all, give everyone another choice to meet their connection needs today and in the future.

“Pulse has everything you expect from the city-provided services you currently use - reliability, fair rates, and excellent, locally-based customer service,” said Brieana Reed-Harmel, City of Loveland municipal fiber manager. “Like all city services, Pulse is an investment in our community and our future.”

The launch of the Pulse brand comes seven months after Loveland’s City Council approved the community-owned broadband network and five years after the City first began its broadband exploration.

Funding was received earlier this year when City Council approved a bond package allowing the newly created Electric and Communication Enterprise to issue and sell bonds to finance the construction of the Pulse fiber-optic network. The City’s diligent planning process before the November 2018 approval allows Pulse to move quickly through the development process.

Construction is tentatively scheduled to begin this September with a full network build-out estimated to take approximately three to four years. The first customer connection is anticipated for the first quarter of 2020.

“Our experienced, local team is excited and ready to bring this service to our neighbors, family and friends,” said Reed-Harmel. “We are thrilled for the community to embrace Pulse alongside us and launch the next phase of the project.”

Pulse is planning a late summer Community Construction Kick-off and Broadband celebration event for the entire community to celebrate, learn more about the technology, construction and next steps. Specific details will be announced soon.

For more information and to sign up for future updates, visit LovelandPulse.com.

About Loveland Pulse

Pulse is a trusted local utility connecting the Loveland community by offering affordable, reliable and fast internet and voice service through a 100% fiber-optic network. Established in 2018, the community-owned utility was built on a promise of local service, transparency in rates and speeds, and a promise of responsiveness second to none. Pulse will be available to all residents and businesses within the city of Loveland over the next three to four years with construction beginning in late 2019. Sign up to receive service and construction updates at LovelandPulse.com.

About Loveland Water and Power

Loveland Water and Power is a municipally owned utility providing Loveland customers power, water and wastewater utility services.

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