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Broadband Project Details

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This project has been archived. A new page for Loveland broadband can be found at cityofloveland.org/broadband. If you subscribed to this project, we will still connect with you through the new page. Thank you!

Since 2015, the City of Loveland has been exploring the possibility of bringing broadband, otherwise known as high-speed internet, to the community. We've done the research, received recommendations and now, it's time for you to learn more, ask questions and understand how broadband would affect you, your family or business. This is an important decision for our community and we want to hear from you. Connect with us and Let’s Talk Broadband!

Want the technical details? Check out some facts on how internet technology differs. Interested in the research and data behind the possibility of broadband in Loveland?


Since 2015, the City of Loveland has been exploring the possibility of bringing broadband, otherwise known as high-speed internet, to the community. We've done the research, received recommendations and now, it's time for you to learn more, ask questions and understand how broadband would affect you, your family or business. This is an important decision for our community and we want to hear from you. Connect with us and Let’s Talk Broadband!

Want the technical details? Check out some facts on how internet technology differs. Interested in the research and data behind the possibility of broadband in Loveland?


This project has been archived. A new page for Loveland broadband can be found at cityofloveland.org/broadband. If you subscribed to this project, we will still connect with you through the new page. Thank you!

If you have questions about broadband, please ask them below! A member of the City Broadband team will post a response to your question as soon as possible.

  • Share Was the network construction work that Bear Communications is doing put out to public bid? on Facebook Share Was the network construction work that Bear Communications is doing put out to public bid? on Twitter Share Was the network construction work that Bear Communications is doing put out to public bid? on Linkedin Email Was the network construction work that Bear Communications is doing put out to public bid? link

    Was the network construction work that Bear Communications is doing put out to public bid?

    Zytrex asked almost 6 years ago

    It was. The City of Loveland released a Request for Proposal (RFP) in March 2018 for Fiber-To-The-Premises Broadband Network Design And Engineering Services. Nokia with Bear Communications was selected as the vendor through that process. You can learn more by viewing the June 5, 2018 City Council item. 


    Construction
    Construction
  • Share Will static IP addresses be offered at a reasonable price? on Facebook Share Will static IP addresses be offered at a reasonable price? on Twitter Share Will static IP addresses be offered at a reasonable price? on Linkedin Email Will static IP addresses be offered at a reasonable price? link

    Will static IP addresses be offered at a reasonable price?

    larry asked almost 6 years ago

    Static IP rates are still to be determined as we are in the early phases of implementation. We will know more in the coming months.

    One benefit of a community-owned broadband network is that this broadband utility will remain not-for-profit. Affordability is one of City Council’s visions for this project and our goal is to deliver broadband service to all at a reasonable cost.

    Thanks for the question!

    Costs,Service
    Costs Service
  • Share It is essential that our municipal broadband be dedicated to net neutrality. Is that in the plan? I haven't heard or read anything either way. If it is not, I cannot support municipal broadband. If it is, then I'm all for Loveland adding another utility. on Facebook Share It is essential that our municipal broadband be dedicated to net neutrality. Is that in the plan? I haven't heard or read anything either way. If it is not, I cannot support municipal broadband. If it is, then I'm all for Loveland adding another utility. on Twitter Share It is essential that our municipal broadband be dedicated to net neutrality. Is that in the plan? I haven't heard or read anything either way. If it is not, I cannot support municipal broadband. If it is, then I'm all for Loveland adding another utility. on Linkedin Email It is essential that our municipal broadband be dedicated to net neutrality. Is that in the plan? I haven't heard or read anything either way. If it is not, I cannot support municipal broadband. If it is, then I'm all for Loveland adding another utility. link

    It is essential that our municipal broadband be dedicated to net neutrality. Is that in the plan? I haven't heard or read anything either way. If it is not, I cannot support municipal broadband. If it is, then I'm all for Loveland adding another utility.

    larry asked almost 6 years ago

    The City of Loveland, at the direction of City Council and the community, will develop policies around privacy and restrictions on access and usage as the project progresses.

    The City currently has policies in place relating to other utility services (water, wastewater and power) that restrict viewing and monitoring of customer usage of data outside of performing job duties such as billing activities, customer complaints, and maintenance of the utility systems. Similar protections could be imposed for the City’s broadband utility that would protect personal information, usage information and browsing history, other generated electronic data, and ensure that access and use of the system is not restricted or sped up or down based on content or delivery method. 

    NetNeutrality,Privacy
    NetNeutrality Privacy
  • Share Are the funding bonds Revenue Bonds or General Obligation Bonds? on Facebook Share Are the funding bonds Revenue Bonds or General Obligation Bonds? on Twitter Share Are the funding bonds Revenue Bonds or General Obligation Bonds? on Linkedin Email Are the funding bonds Revenue Bonds or General Obligation Bonds? link

    Are the funding bonds Revenue Bonds or General Obligation Bonds?

    Jimhallock asked about 6 years ago

    Thanks for your question. If the City moves forward with broadband, they are proposed to be issued as Electric and Communications Enterprise utility revenue bonds. 

    Bonds
    Bonds
  • Share What is taking so long to get Loveland Broadband? 3 years of study and still not a decision? My Longmont friends love their City Broadband. They have had it for over 3 years, meanwhile, Loveland is still considering. I see it as a utility such as electricity and water. Let's get on with the inevitable! Thanks! on Facebook Share What is taking so long to get Loveland Broadband? 3 years of study and still not a decision? My Longmont friends love their City Broadband. They have had it for over 3 years, meanwhile, Loveland is still considering. I see it as a utility such as electricity and water. Let's get on with the inevitable! Thanks! on Twitter Share What is taking so long to get Loveland Broadband? 3 years of study and still not a decision? My Longmont friends love their City Broadband. They have had it for over 3 years, meanwhile, Loveland is still considering. I see it as a utility such as electricity and water. Let's get on with the inevitable! Thanks! on Linkedin Email What is taking so long to get Loveland Broadband? 3 years of study and still not a decision? My Longmont friends love their City Broadband. They have had it for over 3 years, meanwhile, Loveland is still considering. I see it as a utility such as electricity and water. Let's get on with the inevitable! Thanks! link

    What is taking so long to get Loveland Broadband? 3 years of study and still not a decision? My Longmont friends love their City Broadband. They have had it for over 3 years, meanwhile, Loveland is still considering. I see it as a utility such as electricity and water. Let's get on with the inevitable! Thanks!

    Traderjo1 asked about 6 years ago

    The City of Loveland has been studying broadband since 2015 to ensure that all possible angles to meet the vision statements that City Council laid out for possible broadband service are considered. Those visions are:

    • City-wide Accessibility
    • Fast 
    • Reliable
    • Affordable
    • Customer Service Excellence

    In an effort to better understand actual costs, the City is currently completing a detailed design, completing a detailed business plan, and putting together a detailed financial plan that will be presented to City Council on October 23, 2018.


    Timeline
    Timeline
  • Share Some areas in the city already have fiber to the home. Will the city be able to use that existing infrastructure, or do our yards need to be dug up to put in additional fiber? on Facebook Share Some areas in the city already have fiber to the home. Will the city be able to use that existing infrastructure, or do our yards need to be dug up to put in additional fiber? on Twitter Share Some areas in the city already have fiber to the home. Will the city be able to use that existing infrastructure, or do our yards need to be dug up to put in additional fiber? on Linkedin Email Some areas in the city already have fiber to the home. Will the city be able to use that existing infrastructure, or do our yards need to be dug up to put in additional fiber? link

    Some areas in the city already have fiber to the home. Will the city be able to use that existing infrastructure, or do our yards need to be dug up to put in additional fiber?

    fortnotes asked about 6 years ago

    The proposed project is a separate network from what exists today. If you choose to subscribe to the service, a new service connection to the home would be installed. The City would use low impact installation methods and take extra precautions to minimize disruption to customers' property.


    Infrastructure,Construction
    Infrastructure Construction
  • Share What is/are the city's estimate of costs for employee wages, or salaries, and fringe benefit costs expected to be to support technology for the future, Or does the City of Loveland expect to subcontract the support functions to 3rd party providers & at what cost initially and future inflation expectations? on Facebook Share What is/are the city's estimate of costs for employee wages, or salaries, and fringe benefit costs expected to be to support technology for the future, Or does the City of Loveland expect to subcontract the support functions to 3rd party providers & at what cost initially and future inflation expectations? on Twitter Share What is/are the city's estimate of costs for employee wages, or salaries, and fringe benefit costs expected to be to support technology for the future, Or does the City of Loveland expect to subcontract the support functions to 3rd party providers & at what cost initially and future inflation expectations? on Linkedin Email What is/are the city's estimate of costs for employee wages, or salaries, and fringe benefit costs expected to be to support technology for the future, Or does the City of Loveland expect to subcontract the support functions to 3rd party providers & at what cost initially and future inflation expectations? link

    What is/are the city's estimate of costs for employee wages, or salaries, and fringe benefit costs expected to be to support technology for the future, Or does the City of Loveland expect to subcontract the support functions to 3rd party providers & at what cost initially and future inflation expectations?

    Dan Steffen asked over 6 years ago

    Staff has completed a high-level business plan based on the feasibility study, which you can find here. City Council hasn't given the green light on this project yet, but they did authorize for staff to work on a network design to gain a better understanding of what model would work best in the City as well as more comprehensive details for planning. If council chooses to move forward, staff will be able to further develop and finalize specific details in terms of costs for employees and/or contract work. One of the vision statements outlined for staff by City Council is affordability and staff is working to achieve that with conservative planning and estimates in the design and financing. You can review our high-level business plan here. 

    Costs
    Costs
  • Share We recently bought a home in Loveland and currently use Century link internet service. We have purchased the modem/router from Century link, rather than leasing it, with the expectation of using it for several years. Will we (and users of alternative internet service providers) be able to continue using these services, or will Loveland residents eventually become "captive customers" of Loveland's proposed broadband system, as currently exists with for our electric service, provided by City of Loveland? on Facebook Share We recently bought a home in Loveland and currently use Century link internet service. We have purchased the modem/router from Century link, rather than leasing it, with the expectation of using it for several years. Will we (and users of alternative internet service providers) be able to continue using these services, or will Loveland residents eventually become "captive customers" of Loveland's proposed broadband system, as currently exists with for our electric service, provided by City of Loveland? on Twitter Share We recently bought a home in Loveland and currently use Century link internet service. We have purchased the modem/router from Century link, rather than leasing it, with the expectation of using it for several years. Will we (and users of alternative internet service providers) be able to continue using these services, or will Loveland residents eventually become "captive customers" of Loveland's proposed broadband system, as currently exists with for our electric service, provided by City of Loveland? on Linkedin Email We recently bought a home in Loveland and currently use Century link internet service. We have purchased the modem/router from Century link, rather than leasing it, with the expectation of using it for several years. Will we (and users of alternative internet service providers) be able to continue using these services, or will Loveland residents eventually become "captive customers" of Loveland's proposed broadband system, as currently exists with for our electric service, provided by City of Loveland? link

    We recently bought a home in Loveland and currently use Century link internet service. We have purchased the modem/router from Century link, rather than leasing it, with the expectation of using it for several years. Will we (and users of alternative internet service providers) be able to continue using these services, or will Loveland residents eventually become "captive customers" of Loveland's proposed broadband system, as currently exists with for our electric service, provided by City of Loveland?

    Dan Steffen asked over 6 years ago

    City Council has not yet given this project the green light, but if they do, a broadband service provided by the City of Loveland or a public or private partnership would be an optional service for those within the electric service area. If you are happy with another Internet Service Provider, you would be able to stay with that provider. Customers would also have the option to switch back and forth from different providers just as they do now, but would have one more option to choose from. Those who choose to subscribe to service through the City would coordinate service as well as hardware and technology that is compatible. If City Council gives us the green light to move forward, more specific details would be finalized.

    Service
    Service
  • Share Which ISP's will have access to the proposed broadband utility? We currently are with Comcast and are very pleased with their service and performance. on Facebook Share Which ISP's will have access to the proposed broadband utility? We currently are with Comcast and are very pleased with their service and performance. on Twitter Share Which ISP's will have access to the proposed broadband utility? We currently are with Comcast and are very pleased with their service and performance. on Linkedin Email Which ISP's will have access to the proposed broadband utility? We currently are with Comcast and are very pleased with their service and performance. link

    Which ISP's will have access to the proposed broadband utility? We currently are with Comcast and are very pleased with their service and performance.

    CUBLAKE asked over 6 years ago

    The City of Loveland is still determining what model it would use between a retail model, a public-public model or a public-private model. You can learn more about these models in the FAQ. 

    Different Loveland broadband models





    The Broadband Task Force has recommended that the City look into either a retail model, where we build and own the fiber-optic network and operate all services on it, or the Public-Public model, where we would build and own the fiber-optic network and would look to partner with another public entity on portions of the service.

    Regardless of the model being proposed, city broadband would be an optional service. Customers who would like to stay with their current ISP would be able to do so and customers would be able to switch back and forth between service providers. Customers would have another option to choose from when selecting an internet service provider.

    BusinessModel
    BusinessModel
  • Share Is the coverage area in the "map your speed" graphic accurate? That is, will residents of Thompson Canyon benefit from the service? If not, will it be considered for these folks who are currently underserved? on Facebook Share Is the coverage area in the "map your speed" graphic accurate? That is, will residents of Thompson Canyon benefit from the service? If not, will it be considered for these folks who are currently underserved? on Twitter Share Is the coverage area in the "map your speed" graphic accurate? That is, will residents of Thompson Canyon benefit from the service? If not, will it be considered for these folks who are currently underserved? on Linkedin Email Is the coverage area in the "map your speed" graphic accurate? That is, will residents of Thompson Canyon benefit from the service? If not, will it be considered for these folks who are currently underserved? link

    Is the coverage area in the "map your speed" graphic accurate? That is, will residents of Thompson Canyon benefit from the service? If not, will it be considered for these folks who are currently underserved?

    keith.maclean asked over 6 years ago

    We are proposing that the service area be the same as the City's electric service area, which represented in the "Map Your Speed" area. This includes city limits and areas in the Big Thompson Canyon. Our proposal includes Loveland city limits as phase one and the Big Thompson Canyon and areas outside the city but within the electric service area as phase two.

    ServiceArea
    ServiceArea